FAQs

Visit our Dealer Locator  page to find an authorized dealer near you.

Yes. Our instruments are covered by a Limited One-Year Warranty. For full terms and conditions, please visit our Warranty page.

Designed alongside Ernie Ball Music Man's world-class team of engineers, our instruments are built in Indonesia, where they are held to the highest standards of quality. After construction, Our Sterling Series models are inspected by our Quality Assurance team of professional guitar technicians in Los Angeles.

We currently only ship in the United States. If you live outside the country, visit our Dealer Locator page to find an authorized dealer near you

We offer the Ray4 and Ray5 as left-handed models.

All of our battery-equipped instruments feature active electronics.

For our battery-equipped guitars, the battery compartment is used for a 12dB push-push active volume pot. For our battery-equipped bases, the battery compartment is used for an active EQ (Preamp / On board electronics).

To determine whether a bag is included with a particular model, please refer to the specifications listed on the product page.

Send us an email at info@sterlingbymusicman.com and we’ll be happy to help.